Digital Health CRC
The Digital Health CRC (DHCRC) is Australia’s leading organisation for digital health innovation and commercialisation, funded by the federal government and its Participants. An exciting opportunity is now available for a new Program Director to join the DHCRC’s national team. This is an integral role for the organisation’s mission in connecting the digital health ecosystem of industry, government, providers, consumers, academia and research to solve the most pressing healthcare challenges and build the digital health economy.
Applications are encouraged from individuals based in one of the DHCRC’s office locations – Sydney (head office), Melbourne or Adelaide.
Our new Program Director must have:
- A proven track record as a successful Program Director or Program Manager (minimum of 5 years)
- Experience managing teams through long, complex program implementations, in a tertiary, health and/or research environment
- Knowledge of current program management methods and best practices
- Leadership experience, including experience managing a team and budgets
- Excellent data analysis and reporting skills
- Strong problem-solving, negotiation, and communication skills
- Experience with industry-standard project management software and tools
The Program Director will lead a team of Program Managers who are responsible for the development, monitoring and reporting on projects within their assigned portfolio through all phases of the project lifecycle. This includes the coordination of Participants (government, academia and industry) to develop project concepts and plans, manage project deliverables, project governance, and the development of project management resources in response to project needs. This role requires proactive internal and external stakeholder engagement with diverse and dispersed groups across Australia and abroad.
The Program Director uses judgement and leadership skills to ensure operating activity maintains compliance with governance and controls (as outlined in the DHCRC’s agreement with the Commonwealth), including risk mitigation. The Program Director will bring to the DHCRC considerable experience, business acumen and problem-solving expertise to make decisions and recommendations on broad and complex issues. This will positively impact the delivery, milestones and outcomes of DHCRC’s projects and the daily operations of the Program Management team.
You must have strong project/program management skills, critical thinking, attention to detail, a strong governance mindset and high-level stakeholder management skills. These are essential to work effectively with the DHCRC’s diverse partners and Subject Matter Experts (SMEs) throughout all stages of project pipelines. With a proactive and innovative mindset, the Program Director will be an integral part of the DHCRC’s success, solving the most pressing healthcare challenges and building the digital health economy in Australia.
Responsibilities and Duties
Reporting to the Chief Operating Officer and working collaboratively with the Executive team, including the Chief Innovation Officer, Research Director and CEO, the Program Director will:
- Lead, coach and mentor a geographically diverse team of Program Managers.
- Actively engage and maintain key stakeholder relationships to deliver on the DHCRC’s overarching research and commercialisation strategy.
- Work with the broader DHCRC team to develop, implement and oversee project delivery, supporting reporting requirements (including Commonwealth, financial and project milestones).
- Actively use technology and program management tools (such as SalesForce, SharePoint, Excel) to support all aspects of project delivery, collaboration and the development of system enhancements to optimise project outcomes.
- Assist with the identification of utilisation opportunities, i.e., translation, commercialisation and Intellectual Property (IP).
- Assist with the identification of education and capacity building opportunities, i.e., dissemination of research outputs and network engagement.
- Support the DHCRC’s engagement activities, ensuring Participants have a direct contact point and visibility of relevant activities and services and demonstration of value (e.g., return on investment).
- Prepare quarterly Participant reports and provide required input for quarterly Commonwealth reporting, including milestone updates.
- Project management qualifications and/or significant experience in a Program Management role essential.
- Graduate qualifications in health or business highly desirable.
Experience and Attributes
- Experience in a health and/or research environment. A focus on digital technology projects preferred.
- An extensive understanding and experience in Program Management, particularly managing multiple projects across a variety of stakeholders, including demonstrated skills in project planning, monitoring & evaluation.
- High level of understanding and ability to interpret and apply relevant policy and procedures.
- Experience working with and communicating with diverse stakeholders within large initiatives, ideally involving multiple partners in health, academic and/or research settings.
- High level of leadership skills, including the ability to lead and motivate geographically diverse teams and remote workers.
- Sound understanding of digital health as it applies across the Australian health care system, including the complexity of data used in this space and methods and approaches to developing solutions.